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I'll do what I can to spread the word about Powweb.
Good Luck Rob.
Where are you hosting now, Rob?
You could always contact the BBB in CA and file a complaint. Who knows, they may have other complaints as well.
Personally, I think the biggest reason I had problems was that Powweb wasn't used to having somebody on their servers who actually expected to be able to use a good portion of the resources they were offering.
Whatever that means. I have no idea if this is just paypal internal problem or is a problem with the link...
Mark and I already had a template going when everything went down, so I think we're going to complete that one and use it.
It sounds to me like PowWeb's people were politically motivated in deleting your files ... I suspected that was part of the problem right from the start.
As soon as you can run blogads again I'd like to buy one.
And this isn't a bad design, by the way. I like the colors, and it's easy to read.
Psha....
UNBELIEVABLE!
Dude- that is so third grade of them. Sorry I can't be more eloquent about it right now, still fuming.
I just posted a warning about Powweb on Forum4Bloggers.
I'm glad you had a full backup!
You might want to consider LunarPages.com as a web host. They seem to rock.
Sorry to hear you had such a terrible experience. Who is your new host?
In fact, I've already tested their customer service and found that it was great.
"http://sayanythingblog.com/2005/06/22/downing-street-memo-seal-update-reuters-screwed-up/"
Looks like the server deletion of your work is date-coincident.
Wow, you really hounded Reuters well! And it shows they were trying to fool their readers.
Nobody is whining or crying. This is merely an account of what had happened. Why did you feel the need to kick a man while he's down? Feel bigger now?
And you're right, if I were a teacher I'd be making more money than I make now. Plus, seeing as how its summer, I would have all day every day to work on getting this site back up and running.
Oh is that what you call it? I thought you were just being a jerk.
The customer service rep pissed on me and then said he refused to help me until he'd received "further confirmation" that I would renew. I have never seen a business so blatantly refuse to accept money as them.
Also, they have had shitty webmail software for months that they didn't bother to fix. I ended installing squirrel mail myself to get around it. I mentioned this in the email to them and the reps response was that using web mail leave me succeptible to spyware and I should be using my desktop email client anyway.
Then he went on to say that they've been in business since 1999 and they survived the dotcom fall. Whoop de do! So did I! That they made it in spite of the fact that they piss on their customers does not impress me! Impress me with customer service instead! Powweb sucks!!!!
http://www.stonescry.com/powweb.html
You're right, Powweb is pretty much the most unprofessional and unreliable hosting company I've ever come across.
Look at this website, they wiped out everything
look at this website they wiped out everything
I will continue to do so its not a malicious thing, no one slanders powweb, they truly have terrible service and take it out on anyone who complains. They drop the ball more than occasionally and dont what confront the fact that we as customers pay for this service and deserve the right to complain when we are done wrong.
They recently banned me from posting on their community forum. Although they sure took my yearly payment for a site I havent been able to go live with becuase of the unreliable service. We'll I'll just escalate my complaints... internet technical forums, local news agencies, and national news agencies, in any medium I can. this is not just rude or bad buisness practices, this borders criminal.
Oh and what's really juvenile to give bad reputation points to users that complain about bad service on the community forums. Now how lame is that.
Naw...you have to look at it from their angle: you give them a bad reputation.
Take it as a badge of pride.
Now thats rich ;) I think I will. * grins widely *
But one issue that we can both agree on is that POWWEB HOSTING SUCKS!
My website is always down for at least one hour very single day!
You guys oughta get together and get a VPS or reseller hosting. I use servers from PowerVPS and the service ROCKS! 24/7 service and the most helpful people I've ever found. I think a reseller pkg goes for about 20 dollars a month, split that between 5 people and you have plenty of storage, reliable service(I've only seen 2 hours downtime in over a year)and friendly staff. However you go, good luck! I am recommending that my client demand her money back or the files so I can host them on my servers..downtime means lost income.
I turned on comment moderation (I am currently mostly inactive, so I rarely get comments anyway) for all of my sites and left it at that until last Thursday, when I took the morning off work to fully address the problem.
On Friday, I received a warning message that I was using too many resources and that unless I responded within 48 hours, they were going to turn off my account and recommend that I find another host.
I immediately responded that I had implemented a fix for the referrer spam I had been receiving (and that is the apparent source of much of the activity), but I got shut off on Monday afternoon anyway (since Thursday, my bandwidth usage has fallen dramatically, apparently due to the fix I implemented). Powweb said that I might be able to get turned back on in 7 days if I didn't abuse resources in the meantime.
After a customer service letter to them expressing my disatisfaction, they turned my http service back on, but of course they'll be monitoring my usage this week. Not for the first time, I asked how I could monitor my own resource usage (other than bandwidth...I use less than 3GB of bandwidth per month, much less if you throw out referrer activity). Their reply:
I have suffered numerous cluster 02 outages this year and have previously considered changing hosts. Now seems like a good time, but oh! the hassle. The hassle has prevented me from doing it. Powweb is my first host. I will not be sorry to leave, but the logistics of moving will require some research.
11,0000 sites!? They're over selling and inconsiderate, along with juvenile and too cheap to buy more servers. So basically they're knowingly ripping people off.
I've moved to hostgator and am enjoying fast servers and beautifully running mysql database functions, sever loads usually hover around 0.2 - 0.4 percent and when my heavy CMS site (blog and forum) gets going it very seldom goes over 1 percent and when it does, it hovers around get 1.2 -1.4 percent.
When I've been with them a month now, and researched thoroughly before joining them. What got me was the hostgator sites I did lookups on were hosting from 4 to 500 sites per server (compared to powwebs 11,000)and when i signed up mine had 170 sites on it, now its around 300 and runs without a hiccup.
First, do a domain transfer from OpenSRS to GoDaddy. They give you a year free on top of the rest of your registration period. For a limited time, you also get email. I suggest taking advantage of this as you DON'T want your email hosted by them. I lost a day of email due to their bullshit and will never trust them with my email. Email is critical to my business and after my last outage, I can't trust them with that. For me, web services are not critical so they are still cost effective with regards to that.
Then, get your DNS elsewhere. Have it point to the Powweb address while you prepare your new servers. Make sure you make your MX record point to your "offsite" email server and use powweb as a backup. I have powweb mail forwarded to my Gmail address so it's not stored on their machines (I REALLY don't can't trust them).
When you're ready to start with your new server, just change your DNS record and you can cancel Powweb. I plan on doing so once my terms are over. I owned 5 sites with them and they screwed me so royally that it's worth the temporary pain to get away from them. I'm advising my customers to come with me as well.
BTW Frank, the first thing I did was transfer the domain to godaddy (Weird how people think alike.), then secure another host. Though I still use the powweb space to host non essential 200+ mb pre production files (still have over 6 months left from 1 year prepay) got to make myself feel like I got something positive from the overall negative experience.
They're truly incompetent, servers and services are constantly going down, and they expend the most effort trying to censor the forums and dodging responsibility.
Their favorite (but constant) excuses are "DDOS attack" and "too many mySQL connections". Last round of widespread system failures and downtime, they blamed a hardware vendor (NetApp?). I've also had support tickets that I submitted just magically disappear.
Avoid at all costs! Wouldn't be worth the hassle and frustration if the hosting was free. Amateur, juvenile, and deceitful.
there aren't 11,000 sites on one server, the servers are clustered for load balancing.
Guess it's not doing any good?
I have had a primary account with powweb for years now.
Also 2 non- profit sites.
I have had few if any problems with them.
I use them and advise others to also.
That of course is just my opinon and experance.
Cheers
Vis.
After two years, sadly, i quit powweb. Their service get worse everyday, so I decided to move before I needed pills to sleep well.
I wish them luck with their so-called "fresh team" setting up a complete migration to newer servers.. whatever
Greetz
Powweb is crap!
At this time they are surely at their worst, and I am sure many accounts will not survive the migration because it has been so poorly handled from a service point of view. As we pointed out to them, we can understand technical issues at such a transitional point for them but the horrible service ices the cake and tells us that Powweb does not want us as a customer.
As an example, here is our most outstanding issue, that has been going on for about 2 weeks now.
- BILLING: Issues with inability to remove expired credit cards and add new ones, you have to send a message to Billing directly. Then they take days to respond, if they ever do, by which time the domain expires and of course they could not possibly give less of a crap.
- SUPPORT: Disconnected department that has no inter-department communication, responses to the same ticket by several clueless people asking inane questions that have no bearing. Then they also say it will take 2 business days... then 2 more etc. At one point, it was pointing to a completely different site and none of our domains were showing in OPS.
FYI, the problem was outstanding from May 28th and as of 15th June our site is now completely down and inaccessible.
- Live Help: A complete joke, the main recommendation is to contact support@powweb.com... which as we stated is usually a waste of time.
- Customer Care: The VP of Customer Care sent several emails to say they were working on our issues but for the most part either his hands are tied, his department does not really exist or being a VP does not stand for much around Powweb as he apparently cannot get anyone to get off their ass and do some work. Not only that, but they do not seem at all interested in finding ways to improve as by this time a customer service specialist should have been assigned to our account. What we got finally is a technician who simply sent us a technical email telling us what we can go and do with no real offer to assist.
- Forums: A litany of unanswered complaints. Only one person, an Endurance dude named Keith even responded. We posted our experience in a factual manner on a thread discussing poor customer service from Powweb and surprise, it was deleted. Our argument that they should address each negative comment and show how they solved the problem was ignored, probably because problems rarely do get acknowledged much less solved.
Our experience at Powweb has never been what you could call "good". While their hosting is cheap, the saying "you get what you pay for" does not even apply here because between site downtimes and the outright shitty customer service they do not even deserve the $7.77.
While we don't like to put down anyone's business, Powweb's complete lack of concern for the customer in an industry that their clients depend on in many instances for their livelihood is completely unacceptable. Therefore, we could never recommend Powweb to anyone, anywhere, anyhow.
We are with Siteground now and so far, so good.
Awesome technical support too -
Ciggyfree
I dont think I've got all of my files backed up... When will they be back????
Glenn
I am too a victim of their current migration. As a result, my blog is completely torn apart. I lost a months of postings, have "?'s" all over my blog posts, and best of all...its still not resolved going on 7 days.
I just got off the phone, they said it will take another two business days.
If that wasn't enough, another site that i host with them is also in the same boat, which may i add, i lost several days of advertising on before i noticed the issue. I am with out doubt disgusted with their technical service and their company.
What once was a good hosting company is now been soured by the conglomerate "Endurace." I hope i can regain my web properties so i can move them to a new host.
Christian
As you can tell from the chat transcript I was trying to be as nice as possible for 2 reasons. I wanted a full refund, and the guy is just a peon in the company.
Richie: Welcome to our real-time support area, my name is Richie, how can I help you today?
andrew: Hi Richie, I need to cancel my account and get a refund. I should be entitled to a full refund seeing as how I did not recieve the service advertised as 99.9% uptime, my domain is ********.
andrew: Unfortunately it was much much lower than that. I've had serious downtime these past 2 and a half months and it just isn't acceptable.
Richie: i apologize for that. If your account is under 30 days then we do offer a full refund... after 30 days is a prorated refund
andrew: What about the 99.9% uptime guarantee as advertised here:
andrew: http://helpdesk.bluehost.com/kb/index.php?x=&mod_id=2&root=15&id=234
andrew: I have been down for probably in the 40-50 hours since joining 2 months ago. You guaranteed only about 8 hours a year.
andrew: That is a serious violation of the contract I entered.
andrew: I am hoping we can resolve and give me my refund fully as good customer service so as not to sour this any more.
Richie: Unfortunately you do not qualify for a full refund, I apologize... I would be happy to cancel your account and give you a prorated refund of $63.44
andrew: Please explain why I do not qualify based on the 99.9% uptime guarantee, it is right there in black and white on your help pages.
andrew: Is it just a blatant lie that will force me to file complaints with the BBB and such.
Richie: We do not offer a SLA (Service level agreement) where you would qualify for a full refund or credit
Richie: I'm sorry.
andrew: So how can you have a guarantee if it is not guaranteed?
Richie: If you read the Terms of Service it makes that fact abundantly clear.
andrew: Bluehost has been in violation of the 99.9% uptime guarantee every month since I joined.
Richie: again, I apologize, and I can understand why you would want to cancel, however you only qualify for a refund of $63.44
andrew: Richie, can you honestly tell me that you would be happy if a company offered you a guarantee and didn't follow through, then would not make good on it.
Richie: I understand your frustration, however, $63.44 is the amount you would get if you canceled your account today. I truly am sorry.
andrew: I was charged $95.40 for this. And $63.44 is just unacceptable based on the service I have recieved. You are customer service oriented and your company does wish to make good with their customers yes?
Richie: I am sorry that it is unnacceptable for you, I truly am, however, it is what you would receive at this time, and unfortunately this is something that is non-negotiable
andrew: Richie, could you please explain to me what the 99.9% uptime guarantee means if not that I will get 99.9% or you will refund me.
Richie: we guarantee 99.9% or you can cancel your account and recieve a prorated refund
Richie: or if you cancel within 30 days you can receive a full refund for web hosting
andrew: But that was guaranteed elsewhere in the fact that I never entered into a binding contract with you to begin with.
Richie: If you read out TOS you would know that we do not offer any additional compensation above the prorated refund if the uptime is not met
andrew: So your telling me that you won't show me the great customer service of giving me a full refund(minus the domain of course), instead, you wish to sour me forever to bluehost, forcing me to tell everyone I know and meet not to use you in real life and the internet, resulting in alot of negative publicity for bluehost over, what $25.
andrew: I strongly urge you to check with your manager before deciding this.
Richie: I have. The prorated refund does stand, I am sorry.
*****At this point he cleared the chat transcript so as I couldn't post it(they aren't very smart though, at the end of the session it asks if you want it e-mailed to you*******
Richie: I can take care of it for you now, I only need you to verify the last 4 digits of the CC on the account.
andrew: Very well, that's the beauty of it I suppose. Not your fault, but Bluehost. I'm sorry you have to work for such a company. I will unfortunately have to initiate a chargeback for the full amount, and post my experience to blogs all over the internet, and tell all my friends and acquaintances to steer clear of bluehost, all over $25. It's sad really that a company would choose that.
andrew: It's too bad it will cost bluehost so much more than it will cost me.
Richie: because of the planned chargeback, before we can delete the account you will need to speak with our billing department. They will need to confirm the chargeback before the account is deleted
Richie: our Billing department is here during standard business hours, M-F 9am-5pm (MST)
Richie: you can call 1-888-401-HOST to speak with the billing department
andrew: Is there an e-mail address I should e-mail them at at.
andrew: Or is it live chat.
Richie: You can call, and speak with a billing representative
andrew: No, I don't believe I will be calling. Not worth the effort to talk to them, this was draining enough. :) Is there an e-mail address?
Richie: billing@bluehost.com
Richie: I am sorry it has been so draining for you...
andrew: It's ok Richie, not your fault. I did make sure I saved the chat script as we talked so as to post it elsewhere on the internet. Anyway, I honestly wish you have a good night. Like I said, I know companies have policies and all, not the fault of the employee if he does as he's told.
Richie: Well, I thank you for your understanding
andrew: Good Night! And hey you got paid for 35 minutes without having to work too hard. ;)
Richie: I wish, I get to take phone calls during this time as well. Busy night. Have a good night! :)
andrew: hahaha bye.
No where does it say we will give you a full refund, and you most CERTAINLY were not down anywhere near 40 hours. Give me a break! Take your $$$ and go find a different host.
We never say anywhere we will give you your money back after 30 days, so for you to expect that is assinine.
Thanks,
Matt Heaton / Bluehost.com
My reply back:
Check your facts Matt, a few days ago I was on box 126 which was down for over over 26 hours! Unacceptable! I did take my money elsewhere, to lunarpages!
the forum I am a member of is down four the 5th or 6th time this month. more then 2000 members are disapointed once again and the webmaster didnt get any replys from PowWeb.
solution:
get off this host because they dont make serious business
A previous post mentions: "Powweb has given me problems in the past and I got mad asked for amends and then everything worked out between us... You gotta stick with a relationship and make it work. "
Sure, but sometimes enough is enough. If your girlfriend cheats on you you wouldn't stick with her either.
On a final note, I was amused that when I cancelled my own Powweb account, the salesman begging me to stay with them wrote me an email chock full of spelling mistakes. It's in the details, folks.
- www.thehostguru.com
I am done. It's November 1, 2006. 8:00 pm and the whole POWWEB site/servers are gone. No Mail-no site-no customer site....POOF.
Globat is looking like my next choice.
- Joe
I don't know why you would use them when some free hosts offer even more... (Eg. ulmb.com 500gb)
I removed the material in question (even though it did not violate Copyright, but whatever I did to tell this to PowWeb, PowWeb remained mute.
I know of more people with similar complaints regarding PowWeb. They are unpredictable and unreliable, and they don't respond to service emails. I went through many hosting providers in the past, and PowWeb was by far the worst.
I've been a client of theirs since 2001, and ever since the migration last year, I've had nothing but problems.
I now have over 30 sites hosted there, and at one time recommended them to everyone based on good customer service, great features, and great price.
No more.
I am in the process of researching other webhosts so I can transfer all of my sites elsewhere.
Customer service has been horrible, and incidentally, I never even [i]NEEDED[/i]their customer support until the migration last year.
Coincidence? No.
Do yourself a favor and stay away from Powweb hosting.
to mysql issues, you will find that they will simply shut your site down since is on a shared platform, meaning you are bringing down the server - usually there are about 800 to 1000 users affected by your incident. I find it hard to believe that this was politically charged and that the intentions were of malice, I work for a webhosting company (now powweb) and here as in many other companies we treat mysql issues the same, we can either wait for the customer to fix the issue of handle 800 calls in 40 minutes, (make a guess on which road we are gonna take)often times most of us techs don't even look at the content of website before shutting it down. I have been with powweb for about a year and enjoy their service, I must say I have only called them once.
When they didn't fix the sites, I asked to have my domains pointed to another host. I have been trying to get them to point, (they don't allow me access to my domain name or I would do it myself). But now weeks later they tell me they will not point the domains, and that I will have to pay for them to be transferred to another domain host in order to point the domains.
Can you believe it?
Then, my accounts were cancelled, and I get no refund for the many months left on my account. (I prepaid for a year on all the accounts I had)
I asked them about their uptime guarantee, and they pointed me to two different contracts, (the second one was a hidden contract that attempts to disclaim the uptime guarantee), it looks exactly the same but has different clauses referring to the uptime guarantee. According to the contract, it can be updated at any time, and clients will have to just deal with the changes. (You can see the contracts at:http://vistapages.com/legal/tos.php)
Dont tout Vistapages just yet.
We only used 10 % of the granted bandwidth....so this is more than ridiculous.
POWWEB SUCKS. BOYCOTT THEM!
I lost my $90 with the powweb plan.
Now, I'm using Byethost hosting (byethost.com) (almost 2 years). I only pay $2.99/month, very fast and 0 downtime. You can test their services using any of the free plans that they have. They really have a good customer service, always answers and resolve every problem that I had.
I recently started to search for a web host company, because I've decided to stop self-hosting. Because of my "OK" experience with Powweb, they were the "company to beat" in searching for a hosting company. I had asked a reseller question on the forum back in January 2007, and the responses were polite, if not somewhat confusing.
Anyway, over the past month or so, I had been doing a [b][i]lot[/i][/b] of research and monitoring of hosting company forums, trying to decide which one gets my money. During this research, I noticed a disturbing trend on the Powweb forum. The moderators appeared to be overly oppressive when it came to members criticizing Powweb. Because of this, Powweb went from being on the top of my prospects to being completely dropped from consideration.
This past Sunday, I saw a thread on the forum titled "Closing threads that are critical of powweb". So, I took a look, and it fit right in with what I had already concluded. Trying to provide some constructive criticism to the moderators, I posted to the thread my obervations as a former customer, and that the moderators might want to consider the signal they are sending to potential customers.
This post prompted a smart-assed, condescending reply from the moderator "Doc C". I responded to his post, by calmly trying to explain and defend my post. This post was blocked for over an hour, and was only released after I called Powweb support to file a formal complaint. When it was finally released, I was then attacked by another moderator, "IanS". I offered another post in defense, and was attacked by IanS again. At this point, it occured to me that this was extremely odd behavior by the moderators, so I stopped posting anything. I was absolutely stunned by what followed. Doc C and IanS made couple of posts intimating that they, as moderators, were not above inflaming a thread for amusement.
If that wasn't enough, IanS further tried to taunt me into another post by doing something that I've never seen a moderator do on any forum I have ever visited. This moron posted that the thread would be closed in about 10 hours, so if anyone wanted to make any more comments, do so before then.
I waited until the thread was closed, and on Monday morning I called the Endurance main office. I reaffirmed my desire to follow through on my formal complaint on both Doc C and IanS, letting Endurance CS know, in no uncertain terms, that these moderators are juvenile, unprofessional, and projecting a very negative image for Powweb. I assured them that I will be broadcasting this experience across the internet.
The thread can be found here...
http://forum.powweb.com/showthread.php?s=22c133...
They have not deleted it yet. However, if they ever do delete it, I've got a copy of it archived. And, if it disappears at Powweb, I will publish the archive on my web site.
Powweb is the most unprofessional web hosting company in existence today. They won't be around much longer with the image they and their moderators are projecting to the world. May the bastards go belly-up in bankruptcy soon!
wolleybus
I have had few if any problems with them.
I use them and advise others to also.
That of course is just my opinion and experience.
Cheers
Vis. Vistronic on March 15, 2006 at 01:43 pm [/quote]
________________________________
I must revise that statement.
One of my 3 sites on powweb is now super slow or down. The mysql sever 12 is just choked and tanked.
Taking 200 seconds at times to render my homepage on that site running wordpress.
At times for the last 3 months the site has been slow or down not connecting to mysql 12 at all but timing out. This is a major cause of wordpress being slow around the web IMO. But here its just to much... 30-60 seconds to render some pages... the old powweb on same site .3 to 1 second...
They promote instant install on cms, word press or what ever but its tanking the servers! For months!
This is a red light emergency! A ship wreck!
Yet it goes on and on and on ... the only place you can see the real story is in the user outage form BUT you must be a registered user to even see it.. or check the mysql thread if you cant get that....
I liked powweb but this is taking to long! Months of slow service and always its coming and yet they promote Install central pulling in 100's if not thousands of mysql dbases its really out of control I would wait 3-6 months before to see if they can get act togeather...
Its a train wreck. Several times this week site is dead down! And many times 60+ second load time!
I disagree with the powweb thing; I have got good support from them... not super fast, but not bad. Anyway they're not my favourites... :P
Its more and more web hosting provider is overselling their hosting plan. And the bad effect is what we see in this thread.
Their mysql problems have existed for over a month. Basic quality of service is non-existant. Easy to serve basic webpages or photo galleries take minutes to load. Support is non-responsive or just says that.
I think the idea of sharing VPS server and splitting the monthly payment say between 5 people is far better than hosting on over crowded servers.
I have been with midphase, siteground, godaddy.
godaddy is useful for domain registerations, i received NO support when I had a hosting account with them, so I cancelled it out.
siteground is funny they used to be strict on many aspects and still are. but they don't delete websites, yet they have this 'special' server for certain websites that take up more? than the allocated space (though I have no idea how) and this special server stuff will make you loose many features that is supposed to be part of the hosting package.
midphase was a bad experience to me , at one point they only had one single mysQl database, enough to freak me up.
all hosting companies are like this, unless u go on a VPS server then ur less likely to face trouble due to bandwidth or other problems concerning data storage.
powweb live help is a crap, it's like a mail box, u drop in your "help letter" and then you will be requested to say the 'magic word' or they will not listen to your problem.
It is likely that these staff will say 'al right, you will receive email from our help desk' and then the help desk will be like 'hmm it seems you need to do things manually' LOL man these guys are funny.
you go to midphase now they probably treat you like princess, siteground oh yeah you'll be a VIP, but in any hosting companies, ask the people who have been there, they will tell you lot of hosting tales gone bad.
come to think of it, it's rather better to have your own server!
We have used powweb to host our business site for 10 years now and have very rarely had any problems. Recently our email was comprimised and the online help walked my wife and I through it. I don't know if I'll switch, I am still satisfied with the service we receive, but I will definitely be more cautious and monitor the service more carefully. Still, for us it has been a good bang for the buck.
Down all day for you too?
Please drop me a line with any news.
Thanks in advance for any help.
Jonathan
strive4impact at gmail
Btw, i understand they cant say wich script is causing trouble, the only see that u have a million connections to the BD, but not from wich script. So, obviusly its supposed you know your site code, not your hosting company...
And im not defending powweb, they tech team suck... like when they changed the BD from UTF to ISO every damn week... but i have to say, that you must be responsible for your bad scripts. ;)
Let me know :)
I'm in the process of cancelling my account with them. They don't let you cancel online (too easy), so you have to call. I've been on hold for 45 minutes with no sign of my call being taken soon. Horrid.
As far as the politics goes, there may be something to it. I read on Little Green Footballs numerous times that they are owned by some Islamic activist groups. Not sure how credible that is, though.
Ugh
Thoughts? Suggestions?
Anyone?
I'm really interested in this.
{$Prwnzrd_n00b++;}
It's not just my site that's down. All of Powweb is down for Comcast users.
The reason is because Comcast appears to be blocking all connections to Powweb.
For anyone experiencing this issue, you can send a message to Comcast at one (or all) of the following:
blacklist_comcastnet@cable.comcast.com
abuse [at] att.net
addrmgt [at] qsun.att.com
qhoang [at] att.com
and request that they remove the block.
Here's the message I sent.
As of approximately 3PM Mountain March 7, 2008, you have blocked access to a company called Powweb, and ALL sites hosted on their servers.
www.Powweb.com
IP address : 65.254.250.20
ISP : Endurance International Group
Organization : Endurance International Group
Location : US, United States
City : Burlington, MA 01803
Latitude : 42°50'51" North
Longitude : 71°20'47" West
This happened once in August of 2007 as well.
This block you have placed on their IP block includes the 10,000+ sites hosted there.
It means that your Comcast customers can not access all of these sites, or, if they are customers of Powweb, it means that they can not access their web site's email via Outlook or SquirrelMail.
I don't know what the offending site was that caused this block, but please, look into this matter at your VERY earliest convenience, and clear it up as soon as possible.
Thank-you,
Powweb is a big disappointment -- I once had twelve sites with them, but I'm now down to just one.
I think zero has a nice ring to it!
My post is at:
http://carolinaregion.blogspot.com/2008/05/poww...
Powweb is now the pits and I always recommend keeping well clear. As you might imagine, I am now looking for a new web host, even though I've got 12 months to run. I'm prepared to lose the money to rid myself of this incompetent bunch of cowboys.
http://www.theclickdepot.com/internet-marketing...
I suggest to choose best and reliable hosting services that are according to your budget and provide you affordable solutions, so please if u like u can visit - Web Hosting Services
AND THAT'S NOT EVEN ALL OF IT!! I have been an affiliate with them for 2 years sending THOUSANDS OF HITS through my affiliate link, and even assisted several clients with the signup process WATCHING them type in my referral code... AND NO AFFILIATE COMMISSIONS. NOT ONE!!!
POWWEB F-IN SUCKS DO NOT USE THEM IF YOU PLAN ON HAVING A REAL WEBSITE. The only thing they are good for is NOTHING
Announcement, Apology and Explanation: Temporary Deterioriation or Disruption in Service while Transferring to a New WebHost
1,000s of Chrysler and GM car dealers received letters this week terminating their relationships with these two companies this week. My webhost went off the deep end as well and they said I had to remove all of the photos, videos and sound files from MadridTeacher.com by Friday, May 15, or else they would delete all of them themselves.
This though the whole moving process for a 27Gb website will take maybe a week or two. Obviously, I have found a new host and am moving MadridTeacher.com there but it's an incredibly slow process. However, I have no choice but to try delay pointing the DNS/URL to the new host till I get everything uploaded there. I didn't get a chance to ask for more time, In their response to my request for more information they said "I'm sorry, but unfortunately I can not extend the time allowed; your files will be deleted if you haven't removed them Friday May 15, 2009." And I hadn't even asked the question "can I have more time?" yet. They beat me to the punch. But, I will try by all means possible to upload all of the MadridTeacher.com's advertisers' pages, texts, photos, logos, etc. first to minimize any sort of disruption to you. Videos and photos of Madrid, especially, will have to wait till later. I think that most of this first phase is already done, but, in any case, you may unfortunately experience some disruption in services at some point in time while I am troubleshooting this problem, and I can't be sure exactly when.
As a deeper explanation of the situation, I will simply state that my website's host for the past 5 or 6 years till May 14, 2009 seems to me to have melted down. (Understandably, this is the beginning of the end of this relationship.) According to entries on their forum: http://forums.powweb.com/showthread.php?p=469795 (they may no longer be there), they gave some or all of the sites hosted there with over 15Gb of harddisk usage 2-3 days till sometime Friday to get rid of all of their videos, photos and sound files (from Wednesday morning) or else they would delete them. At the very least, this is what happened to me. I contacted them via a message from my control panel, but they did not give me a more specific explanation or a clearer response as to why. In fact, they further confused me with a self-contradictory "This is not due to any particular file type or amount of files" in their response.
I confirmed this exasperating situation over the phone with technical support, which absurdly recommended two other websites which I could contract where I could store my files and simply link to them from MadridTeacher. Even my tiny little sound files with vocabulary words such as "yellow," "red," etc. for students were to be removed.
My apologies to MadridTeacher.com's clients for any problems that this host's breakdown in service quality may cause us, but I was just given no warning and very little time to react. This host used to be truly great and unbelievably they even got to the point where they were offering unlimited bandwidth and harddisk space though in my control panel I actually had a limit on harddisk space - I was using less than 10% of these 300 Gb - and a limit on bandwidth - I was using less than 5% of these 3,000 Gb. The only thing I can happened is that they've been caught with their pants down by the deepening recession.
I want to be perfectly clear about this for my clients and visitors' sake so they will know that I did absolutely nothing to deserve this treatment nor was there ever even an inkling that something like this might happen. These folks, in my opinion, are at the very best clearly behaving in an unprofessional, improper and informal way. At worst, emotionally speaking, other vocabulary words such as "false advertisers" and "shameless scoundrels" also come to mind, but I can't be sure if they can legally be applied to them due to this situation.
Read more, including their letters here: http://www.madridteacher.com/articles/powweb.co... (you have a limit on the number of characters I can place here).